Frequently Asked Questions
Everything you need to know about shopping with Enliven.
How long will it take for my order to arrive?
Standard shipping typically takes 3-7 business days within the continental US. International orders may take 10-21 business days depending on the destination and customs processing.
What is your return policy?
We offer a 30-day return window for all unused and unopened items. Simply contact our support team to initiate a return and receive a prepaid shipping label.
Are your products sustainably sourced?
At Enliven, quality and ethics go hand-in-hand. we work closely with suppliers who prioritize eco-friendly materials and fair labor practices to ensure our products are both high-quality and responsible.
How can I track my package?
Once your order ships, you will receive an email with a tracking link. You can also view your order status by logging into your account on our website.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), as well as PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Shipping costs and delivery times are calculated at checkout based on your specific location.